Terms and Conditions
Introductory Clause
This website, mercuryvintage.com (hereinafter referred to as the “Website”), is operated by
合同会社 Mercury Vintage (hereinafter referred to as the “Company”).
The Company sets forth the following Terms and Conditions (hereinafter referred to as the “Terms”) for the services provided on the Website (hereinafter referred to as the “Services”).
By using the Services, users are deemed to have read, understood, and agreed to the entirety of these Terms.
1. Membership & Account Registration
Users may browse the Website without registration. Certain services, including order history and wishlists, may require account registration. Users must provide accurate and complete information and are responsible for maintaining the confidentiality of their accounts.
2. Formation of Contract
A purchase contract is established once an order is confirmed on the Website and payment is successfully processed.
The Company reserves the right to cancel or refuse any order in cases of suspected fraud, stock unavailability, pricing errors, or system issues.
3. Pricing & Payment Methods
All prices are displayed in Japanese Yen unless otherwise stated.
Accepted payment methods may include credit card, PayPal, Stripe, bank transfer, and other methods as specified on the Website.
Buyers are responsible for any transaction fees, bank charges, or currency conversion costs incurred.
4. Shipping & Customs
The Company offers worldwide shipping. Delivery times may vary depending on destination and logistics providers.
Buyers are solely responsible for all import duties, taxes, customs clearance, and compliance with local regulations.
Delays caused by customs inspections or external logistics issues are beyond the Company’s control.
5. Condition of Products
All products sold on the Website are vintage or pre-owned items.
Due to their nature, signs of wear such as minor scratches, stains, or aging may be present.
Product descriptions and photographs are provided for reference purposes only. Actual product colors may vary depending on screen or display settings.
5A. Authenticity Disclaimer
All products sold on this Website are authentic pre-owned vintage items.
The Company does not sell, distribute, or promote counterfeit, replica, imitation, knock-off, cloned, or fake products under any circumstances.
Brand names, trademarks, and logos appearing on the Website are used strictly for product identification purposes only.
The Company is an independent retailer and is not affiliated with, endorsed by, or authorized by any brand owners or trademark holders.
6. Returns & Refunds
Due to the nature of vintage and pre-owned items, the Company generally does not accept returns or refunds.
Exceptions may apply if an item is proven to be inauthentic or materially different from its description.
In such cases, buyers must contact the Company within 7 days of receiving the product, providing relevant evidence for review.
7. User Obligations & Prohibited Conduct
Users shall not engage in fraudulent activity, unlawful resale, misrepresentation, or any conduct that disrupts the operation of the Website.
Violation of these Terms may result in account suspension, order cancellation, or legal action where applicable.
8. Limitation of Liability
The Company shall not be liable for indirect, incidental, or consequential damages arising from the use of the Website or purchase of products, except in cases of gross negligence or willful misconduct as defined under applicable law.
9. Intellectual Property
All content on the Website, including but not limited to text, images, graphics, and design, is the property of the Company unless otherwise stated.
Unauthorized reproduction, distribution, or commercial use is strictly prohibited.
10. Amendments & Governing Law
The Company may revise these Terms at any time without prior notice.
Revisions shall take effect upon publication on the Website.
These Terms are governed by the laws of Japan, and any disputes shall be subject to the exclusive jurisdiction of the courts of Yokohama, Japan.
11. Repairs and Restoration
Due to the nature of vintage and pre-owned items, some products may have undergone repairs, reinforcement, recoloring, or restoration by previous owners or professional craftsmen prior to acquisition by the Company.
Such characteristics are considered part of the product’s history and are not regarded as defects.
The Company does not alter, modify, or represent any product in a manner intended to mislead or misrepresent brand origin or authenticity.